Ease your it support staffs workload with our free help desk software one of. This sysaid agent support linux systems that use rpm red hat, centos, fedora, etc or dpkg debian, ubuntu, etc package managers. Automatic agent deployment to windows, linux, and mac. Comparing diamantedesk and sysaid, it is possible to see which customer support software product is the better alternative. If your distribution doesnt support either, the agent should still work but with no software inventory.
Compare diamantedesk vs sysaid 2020 financesonline. To access sysaid support and upgrades, please enter your user name and password. Understand the minimum system requirements, based on use cases, for server hardware and software, and sysaid discovery agent client requirements. As well as taking a detailed hardware and software inventory through its network discovery, the sysaid agent provides additional asset management capabilities. The sysaid agent communicates regularly with the sysaid server, and any time a hardware or software change is detected on a computer, the agent sends sysaid a record of all changes.
Where can i find exact instructions on installing the sysaid agent on a linux os. Compare diamantedesk vs sysaid what is better diamantedesk or sysaid. The sysaid jira integration allows admins to easily create and link jira issues to sysaid srs and view all the information from. For example, you can launch a remote control session or initiate a chat conversation directly from a service record where the affected asset is running the sysaid agent. We are currently in the process of finalizing the development of a new generation of the sysaid agent service for linux, and would like to offer you to test it for yourself. Please download the relevant sysaid agent for linux systems that use rpm or.
Admins can perform a search within the list views dropdown, making it easier to locate a specific view. Oltre a raccogliere il dettaglio dellinventario hardware e software rilevato in fase di network discovery, il sysaid agent fornisce capacita aggiuntive per gestire i tuoi asset it. In this way, your computer assets are always recorded in sysaid with the most uptodate hardware and software details. Discover your network and deploy the sysaid agent to computers running windows, linux, mac, and unix. Sysaid virtual bootcamp youre invited april 1st mar. Itsm software it service management solutions sysaid. Sysaid is a cloudbased it service management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology relates issues. Sysaid will continue to function as usual with or without them.
To deploy the agent on linux and mac computers via the. Activity descriptions are now displayed in a movable and resizable light box for an improved user experience. Versatile data capture, configurable, scalable, and choices galore. Its everything you need for easy and efficient itsm in a single tool. This feature comparison matrix provides a detailed breakdown of which modules and features are included in the different editions of sysaid. If you do not have a user name and password, please sign up here if your login. Sysaid makes it easy to take full advantage of asset management by deploying the sysaid agent. This tutorial shows you how to deploy the sysaid agent using the builtin. Operating system x64, windows server 2008 r2 linuxunix, windows. The company list and form is now available in the sysaid mobile app. This tutorial shows you how to deploy the sysaid agent using the builtin network discovery toolwhich allows you to automatically deploy agents to the network from the sysaid. Sysaid is an it service management solution that offers all the itil essentials. Sysaid network discovery via sysaid agent e agentless. Sysaid is a multilayered itsm solution with builtin asset management, advanced automation and orchestration, and powerful bi and analytics.
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